Contract Coordinator
Apply Now Apply Later Job ID 10088915 Location Celebration, Florida, United States Business Walt Disney World Resort Date posted May 09, 2024Job Summary:
About the Role & Team
At Disney, we’re storytellers. We make the impossible, possible. The Walt Disney Company is a world-class entertainment and technological leader. Walt’s passion was to continuously envision new ways to move audiences around the world—a passion that remains our touchstone in an enterprise that stretches from theme parks, resorts, and a cruise line to sports, news, movies, and a variety of other businesses. Uniting each endeavor is a commitment to creating and delivering unforgettable experiences — and we’re constantly looking for new ways to enhance and protect these exciting experiences.
Disney's Sales Integration team is seeking a Contract Coordinator! In this role, you will support the Ticket Programs & Contracting functions for the Domestic and International sales channels that represent Walt Disney World (WDW), Disneyland Resort (DLR), and Aulani, a Disney Resort and Spa.
This role reports to the Domestic Sales Ticket Program & Contracting Manager.
What You Will Do
- Support the Contract Specialists to implement sales agreements including assisting with notifications to internal partners completed, changed, and new agreements regarding ticketing, Disney Central, Business Operations, Walt Disney Parks & Resorts Operations (WDPRO), and Sales Planning & Development.
- Assist with handling the contract database to ensure accurate and up-to-date information, and issue the weekly Contract Status Reports.
- Own the client notification process for new and changed products.
- Set up User IDs & Passwords for all clients and sales cast on the Disney Destinations Product website.
- Set up SAP numbers for new accounts.
- Assist with the WDW and DLR Theme Park complimentary/discounted ticket requests and ZenDesk emails from 3rd party clients.
- Be responsible for the Yellow Pass Ticket Program and maintain the SOP.
- Handle ad-hoc projects supporting the Team.
Required Qualifications & Skills
- Knowledge and proficiency with Windows (Word, Excel, Outlook, PowerPoint) and SAP applications
- Attention to detail and accuracy
- Able to work independently and as part of a team
- Highly organized with the ability to prioritize multiple tasks/projects simultaneously
Preferred Qualifications
Associate's Degree or equivalent experience in a related field
Additional Information
Disney offers a rewards package to help you live your best life. This includes health and savings benefits, educational opportunities and special extras that only Disney can provide. Learn more about our benefits and perks at https://jobs.disneycareers.com/benefits.
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About Walt Disney World Resort:
Since opening in 1971, Walt Disney World Resort has played an important role in many childhood and family memories. Today, hundreds of millions of guests from around the globe visit this magical place to enjoy a Disney vacation. Through a combination of creativity, innovation and technology, the resort immerses guests in classic Disney tales and new kinds of family entertainment. Drawing from a rich heritage of storytelling, Walt Disney World Resort cast members bring Disney magic to life through unmatched attention to detail and superior guest service.
About The Walt Disney Company:
The Walt Disney Company, together with its subsidiaries and affiliates, is a leading diversified international family entertainment and media enterprise that includes three core business segments: Disney Entertainment, ESPN, and Disney Experiences. From humble beginnings as a cartoon studio in the 1920s to its preeminent name in the entertainment industry today, Disney proudly continues its legacy of creating world-class stories and experiences for every member of the family. Disney’s stories, characters and experiences reach consumers and guests from every corner of the globe. With operations in more than 40 countries, our employees and cast members work together to create entertainment experiences that are both universally and locally cherished.
This position is with Disney Destinations, LLC, which is part of a business we call Walt Disney World Resort.
Disney Destinations, LLC is an equal opportunity employer. Applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, sexual orientation, gender identity, disability, protected veteran status or any other basis prohibited by federal, state or local law. Disney fosters a business culture where ideas and decisions from all people help us grow, innovate, create the best stories and be relevant in a rapidly changing world.
